This month’s sixty seconds is with our Rail Team Manager and Assistant Ticketing Team Manager, Sarah Reith. Sarah explains the difference between the two departments and gives her top tip for travellers.
What does your job involve?
I currently work with both the rail and ticketing teams (as ‘Assistant Ticketing Team Manager and Rail Team Leader’, the longest job title around!). These are very different roles. In ticketing we work behind the scenes to issue, reissue and refund air tickets. In rail we work with the clients directly to book rail journeys, hotels, ferries and more. There’s never a dull moment!
What do you enjoy most about working at Diversity Travel?
The people that work here are amazing. That sounds cheesy, but the staff are some of the most dedicated, friendly people I know.
What is the best destination you have travelled to?
Living abroad (as a Canadian in England), I’ve had the opportunity to travel to a lot of amazing places. However, it’s also made me appreciate the beauty of where I came from, so if I had to pick only one destination, I’d say the Canadian Rocky Mountains. Breath-taking scenery, turquoise waters, gigantic mountains and sooo many trees. Maybe it’s the homesickness talking, but I’d highly recommend adding the Rockies to your bucket list!
If you could give one piece of advice for rail travellers what would it be?
Hmm, I guess my one piece of advice would be not to underestimate rail travel. It may seem quicker to travel by air, but when you consider the checking-in and baggage processes, rail can be a much more relaxing and cost-effective alternative!
If you were stranded on a desert island and could only take three things, what would they be?
If I was stranded on a desert island, I’d probably need all three things to be bottles of sun cream at the highest possible factor so I don’t turn into a lobster!
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