This month’s sixty seconds is with our Senior Team Manager, Phil Jackson. He joined Diversity Travel in 2009 and manages reservations for Save the Children, one of the worlds leading Global Children’s Charities. We catch a glimpse into Phil’s role and find out he’d survive in style if he were stranded on a deserted island…
What does your job involve?
I am Senior Team Manager for the Chestnut Team in the reservations department – we are solely dedicated to looking after Diversity’s biggest account, Save the Children.
This basically means that I manage a cracking squad of highly skilled operatives to ensure that our client gets the service they deserve. I handle emails from over 50 country offices, allocating them to my team, ensuring we meet their demands.
I work closely with Save the Children International HQ to keep policies updated and I also handle emergency incidents as and when they arise, responding with reports to our clients so they can track their staff.
What do you enjoy most about working within the Diversity Travel team?
I have been working here at Diversity Travel for 8 years now and have loved watching how we have grown from just a handful of people to over 130 staff. It’s also exciting to see how we continue this growth.
What’s the best destination you have travelled to?
I have been truly lucky in my time within the travel industry to have seen some amazing places: whale watching in Alaska; camping at Uluru; visiting Graceland. But the most memorable has to be The Canadian Rockies. I loved it so much, I had to go back a second time!
If you could give one piece of advice for travellers what would it be?
Don’t leave things to chance! Double check your e-tickets, passports, visas… Also remember to re-check your flight times the day before and make sure that you arrive at the airport in plenty of time. It pays to be prepared!
If you were stranded on a deserted island and could only take three things, what would they be?
If I had unlimited battery on my iPod, this would be an absolute must with over 14,000 songs to keep me entertained. Then some seeds to grow fruit, or grapes in particular. Then a wine making kit to use when these seeds bear fruit…
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