As a preferred supplier on key purchasing consortia frameworks for travel, we provide over 100 academic institutions with cost-effective travel solutions enabling them to undertake important projects, recruitment outreach and vital research.
We set high standards for the service we provide through Service Level Agreements, track success through detailed Key Performance Indicators and coach and disseminate best practice among university staff in travel policy design and compliance. We work in partnership with our clients, suggesting improvements to travel policy procedures including expense management, purchase to pay and duty of care, so that the optimum return on investment for travel spend is achieved.
How we do it
Deliver value for money
We offer our clients in the academic sector access to a range of exclusive fares that provide a number of benefits
The benefits of academic fares
- Extra baggage allowance
- The ability to hold seats provisionally for up to 11 months, securing the lowest fare until you are ready to commit
- Reduced change and cancellations fees should your plans change after your booking is confirmed
- No minimum stay and a maximum stay of up to a year
We continually benchmark our exclusive academic fares against published fares and low-cost carriers to make sure you’re getting the best deal every time. We also negotiate new fares for our clients when we identify opportunities for further savings.
Travel policy compliance
Our industry experts work closely with clients to maximize travel policy compliance. We utilize policy exception reports, building partnerships with our clients that:
Deliver targeted training Promote the positive impact of compliance through e-shots, webinars, marketing collateral and travel clinics Use proven techniques to clearly illustrate the financial implications of booking outside of policy, such as our Hidden Cost Calculator which compares the internal costs for an institution of unmanaged self-booking versus using a travel management agency
Industry education programme
Diversity Travel hosts an ongoing program of thought leadership events. These are hosted by an academic professional or industry expert with topics for discussion ranging from reducing maverick spend to risk management.
Duty of care
The consolidation of your travel program through Diversity Travel minimizes risk and demonstrates duty of care. Our traveler tracking systems enable us to locate travelers in the event of an emergency, and through our own team of consultants operating around the clock, we support our customers day or night, making alternative travel arrangements if required.