Smarter travel starts here: Discover our latest Online Booking Tool features
Travel planning is evolving, and we're dedicated to making the experience smarter and more seamless. Our Online Booking Tool (OBT) continues to advance with cutting-edge features designed to empower bookers, enhance compliance, support sustainable travel choices, prioritise safety, and optimise savings.
From intuitive booking options to improved decision-making tools, these innovations ensure a smoother, more efficient travel process. Stay ahead of the latest developments and discover how our OBT enhancements can transform the way you plan and book travel. Our latest new features include:
Hotel sustainability scores - helping you book with the planet in mind
We’ve made it easier to make sustainable choices when booking accommodation. Now, when you search for hotels, you’ll see a Sustainability Score (1–100), where available - powered by Thrust Carbon’s Hotel Sustainability Index.
These scores are based on a hotel’s:
- Carbon footprint
- ESG commitments
- Building certifications
- Environmental practices like:
- Net zero targets
- Renewable energy use
- Plastic reduction
- Recycling, plant-based menus, and more
Launched on 2nd June, this feature is available to all customers.
Introducing leg-based flight search: More flexibility, more choice
Starting at the end of June, all accounts will gain access to our latest enhancement, leg-based flight search. This new functionality allows bookers to mix and match fare categories within a class and combine different fare classes, offering unparalleled flexibility in booking.
Developed in response to client feedback, this feature streamlines flight searches, providing expanded options for combining airlines and optimising travel preferences. Whether prioritising cost, comfort, or schedule, travellers can now customise their journey with greater ease and efficiency.
Get notified when a lower carbon rail alternative is available
We’re helping you make more sustainable travel choices, without slowing you down. When searching selected flight routes, you’ll now see a notification if a rail alternative with lower CO₂ emissions is available. Simply click the link, and you’ll be redirected to a pre-filled rail search with matching results, ready to book thus allowing you to:
- Instantly compare flight vs rail
- Lower your travel carbon footprint
- Add rail options directly to your basket
- Return to your original flight search anytime
Live since 12th May, this feature helps you make the greener choice, effortlessly.
Pre-approval workflow: Enhancing duty of care and travel risk management
The pre-approval workflow helps organizations meet their duty of care obligations by introducing a structured, risk-based approval process. Before booking, travellers complete a pre-trip questionnaire designed to identify potential risks. Based on predefined parameters, this input automatically triggers the appropriate approval path - from a simple manager sign-off to a comprehensive safety review.
This proactive, risk-declaration process ensures that potential issues are flagged early, helping to prevent last-minute disruptions caused by unchecked high-risk itineraries. It empowers companies to collect and act on critical information ahead of time, reducing risk, meeting compliance standards, and improving travel safety for employees.
By automating this workflow, organisations can streamline travel approvals. Low-risk trips proceed quickly with minimal oversight, while higher-risk journeys are routed for additional managerial or security review. The result is a documented, efficient duty of care protocol that not only reduces legal exposure and surfaces actionable risk data, but also reassures employees that their wellbeing is a priority. Additionally, this system replaces inefficient, manual email chains - optimising both compliance and productivity.
Availability:
Pre-approval workflow is available on request. Pricing and implementation timelines depend on the complexity of your setup. Workflows are fully customisable - just set your parameters and we’ll take care of the rest.
Should you have any queries, please contact us on the following: