The Ministry of Foreign and Diaspora Affairs of the republic of Kenya have informed that the challenges experienced on the Government E-Citizen Portal has now been resolved, and visas on arrival is no longer available.

All applicants must register, apply and pay online for their visa to Kenya and ensure they obtain an e-visa prior to departure.

The online visa application portal can be accessed here:

Please ensure that you have completed the application and have been awarded your visa prior to traveling to avoid being denied boarding. 

If you have any questions or need further clarification, please contact your dedicated reservations team.