Travel Services

However complex or straightforward, we add value to the travel programs of humanitarian and non-profit institutions worldwide with our unique travel services. We offer a full travel management service - whether consulting on your risk management or duty of care policy, quoting a complex multi-stop journey across Africa or simply booking a cab. Tell us where you need to be and when, and we’ll make it happen.

Adding value throughout the booking process

Humanitarian and Missionary Air Fares

As a specialist in humanitarian and missionary travel, our consultants bring a wealth of experience and understanding to often complex travel requirements. We know our clients don’t want to be waiting at a train station for hours or rushing to another airport for a connecting flight, so we focus on reducing the stress of travel for our clients, as much as we do the cost.

Our Executive Chair negotiated the first humanitarian air fares in the UK over 30 years ago, and created academic fares 10 years later. As a result, our clients benefit from the widest range of humanitarian, missionary and negotiated fares available – one of the reasons why we’re the leading travel management company working in this field.

We continually benchmark our humanitarian, missionary and negotiated fares against published fares and low-cost carriers to make sure we're always getting the best deal for our customers.

Benefits of humanitarian and missionary air fares

- Increased baggage allowance

- The ability to hold seats provisionally for up to 11 months, securing the lowest fares until you are ready to commit

- Increased flexibility and reduced change and cancelation penalties should your plans change after your booking is confirmed

- No minimum stay requirement

- Network fares from and to any point on the airlines' network for travelers whose journey does not originate in the US

Hotels

We provide our clients with the widest range of global accommodation options, the flexibility to change and cancel right up to the last minute and access to discounted humanitarian and corporate rates alongside those from online providers, including Expedia, booking.com and HotelBeds.

Access the best rates whether booking offline or online as a result of the significant purchasing power of our hotel partners and global affiliates.

A variety of payment options to suit your requirements including pre-paid, pay-on-departure and bill-back.

We negotiate direct deals with smaller hotels, guest houses, B&Bs, and other accommodation to obtain special rates for clients with high volume requirements in specific destinations.

Travel by train

Our rail solutions enable clients to book the most cost effective and convenient tickets where rail is an alternative option.

As we're wholly focused on sustainability, we're commited to ensuring you have the most carbon-efficient options available when booking.

Other services

Our global taxi service provides all-inclusive flat rates, agreed at the time of booking, confirmation and updates sent via SMS or email, payment via your Diversity Travel account, drivers who monitor flight updates, adjusting their pick-up time accordingly.
Facilitation of obtaining a visa via our partners at CIBT.
Our Meet and Assist Service (MAAS) provides travelers with trained staff to accompany them during their time at the airport, whether on arrival, before departure, or while waiting for a connecting flight. This service is perfect for helping to overcome language barriers, when checking in or finding your way around the airport.